1. Six free service
1. Provide technical consulting services free of charge, technical consultation telephone 0543-2292028
2. Free on-site service, according to Boyuan “Product Service Regulations”
3. Offer special services for key projects
4. Free training for users, maintenance personnel;
5. 7, 30, 90, day regular tracking service (material provided);
6. Free technical support for form travellers, tunnel lining trolleys, and box beams
2. Customer training
Our training includes internal training and customer technical training.
3. Product, technical consultation (technical consultation telephone: 0543-2292028)
We organized a product and technical service expert group to provide product introductions and answer customer’s technical questions.
4. Key engineering special services
If the Boyuan products you purchased are used on national key projects, you will enjoy the unique services that Boyuan has carefully planned for you (free special painting, free feature painting, on-site technical service, project on-site delay service, etc.) that Boyuan has carefully planned for you. The special service will help you complete your career.
5. Customers visit service
After a period of service, we need to quantify the application level of the user and the requirements of the service to improve our work. We will also provide new suggestions for users in the context of business development. We will invite some of our customers to participate in our new product development and testing work. Therefore, we will establish a customer visit system to provide customer with more convenient communication channels.
6. On time service
Time is wealth, our service is creating benefits for customer, Boyoun has established a service team with 20 after-sales service engineers, hotline, assist with computer-aided management system, guarantee that reply users within 8 hours, Send team member in 12 hours to win the time and create benefits for customers