The ultimate goal of our service work: Spread the Boyoun culture, satisfy our customer with best service and product
Employees need to do their best to serve the customer on time, save the customer’s time and cost, solve the problem once a time.
Regularly visit the customer and provide the technical support and service, make sure our customer use the Boyoun product safely and economically.
There is no 100% perfect product, but there is 100% satisfactory service. If the customer is dissatisfied with our products, we are dedicate to use high-quality service to meet the customers’ demand, feel the valuable service.
Customer affairs are the major, urgent, our work is always based on customer satisfaction, we can’t refuse or procrastinate the customer’s demand.
We should treat the customer as a relative, take every customer seriously, satisfy the customer with the most sincere service and win the trust.
We should learn to think of others, think of customers. Be able to do what the Customers think of, be able to think for what the customers do not.
We should continuously improve the professional skills and professional quality, and always adhere to the high-efficiency, practical and thoughtful service.
Service itself is seen as one type of product, we should, according to the market and product changes, deeply understand the real and potential needs of the customer, constantly innovate, bring the best experience to the customer.